HelloBluey Privacy Policy
Effective Date: June 19, 2024
HelloBluey (“we”, “our”, or “us”) operates the website hellobluey.com (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data. We are committed to protecting and respecting your privacy.
1. Data Collection
We collect several different types of information for various purposes to provide and improve our service to you:
Personal Data
- Name
- Email address
- Phone number
- Address
- Payment information (handled by third-party payment processors)
Usage Data
- IP address
- Browser type
- Browser version
- Pages of our Site that you visit
- The time and date of your visit
- The time spent on those pages
- Unique device identifiers
- Other diagnostic data
Cookies and Tracking Data
- We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. Data Usage
HelloBluey uses the collected data for various purposes:
- To provide and maintain our Site
- To notify you about changes to our Site
- To allow you to participate in interactive features of our Site when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Site
- To monitor the usage of our Site
- To detect, prevent, and address technical
- To detect, prevent, and address technical issues
- To fulfill any other purpose for which you provide it
- To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
3. Data Storage
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.
4. Data Sharing
HelloBluey will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We may share your information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Site, provide the Site on our behalf, perform Site-related services, or assist us in analyzing how our Site is used.
- For Business Transfers: If HelloBluey is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- To Comply with Legal Obligations: We may disclose your Personal Data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect and Defend Rights: We may disclose your Personal Data to protect and defend the rights or property of HelloBluey, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users of the Site or the public, or protect against legal liability.
5. Security Measures
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we cannot guarantee absolute security, we have implemented appropriate technical and organizational measures to protect your Personal Data against unauthorized access, use, alteration, or disclosure.
These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Access controls and restricted access to Personal Data within our organization.
- Regular security assessments and updates of our systems and protocols.
- Data encryption at rest to protect stored Personal Data.
6. Users’ Rights
You have certain rights regarding your Personal Data, including:
- The right to access, update, or delete the information we have on you. You can do this by contacting us using the contact information provided below.
- The right to rectification. You have the right to have your information corrected if it is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise any of your rights, please contact us at:
Email: [email protected] Address: 21/5 Spyglass Grove, Connolly, Australia
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.
Conclusion
By using our Site, you consent to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your Personal Data.
Thank you for trusting HelloBluey with your information.